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『「スターアライアンス」に鍛えられる全日空』を読む

 日経ビジネスのWeb版である「日経ビジネスExpress」をちらっと見る。<サービス考現学>と題された村上富美氏(日経ビジネス編集委員。運輸、流通、サービス産業など幅広くカバーする) のコラム。見出しは、『「スターアライアンス」に鍛えられる全日空』である。ようやく黒字化した全日空の国際部門の効率化の裏にスターアライアンス相互のサービス統一化に後押しされた企業努力があるという。

 しかしルフトハンザに貪欲に学ぼうとする全日空の様子を見ると、スターアライアンスに加盟したことで、彼らが相当鍛えられていることが想像できました。悲願だった国際線の黒字化の背景には、海外航空から学んだ経験が生きたことは間違いありません。無論、友好的なノウハウの授受だけではなく、互いに事業を委託する際の値段交渉などは、相当シビアなようです。

 なるほどである。いろんな競争があるものだ。

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Memo to myself」カテゴリの記事

Comments

はじめまして。
突然のメール失礼します。

私、ただいま大学のレポートでスターアライアンスについて調べております。それで、『「スターアライアンス」に鍛えられる全日空』を読みたいのですがどうすれば読めるか教えていただけないでしょうか?

Posted by: ながさと | 2005.12.15 at 08:52 PM

ながさとさん、『日経ビジネス』ホームページに行って、購読者は日経ビジネス・エクスプレスが読めるので、そこで、『「スターアライアンス」に鍛えられる全日空』を読めばいいと思うよ。頑張ってね。Best wishes.

Posted by: ひさまつ | 2005.12.15 at 09:47 PM

ありがとうございます^^ もし購読者じゃないとやはり読めないですよね;;?

Posted by: ながさと | 2005.12.16 at 05:36 PM

さぁ、ほかの方法は知らないな。Good luck!

Posted by: ひさまつ | 2005.12.16 at 06:25 PM

色々ありがとうございました♬
ちょっと知り合いに聞いてみます▼*゚v゚*▼
色々ありがとうございます♪d(´▽`)b♪
頑張りまぁぁす((o(゚▽゚○)(○゚▽゚)o))

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